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Effortless Engagement, Maximum Impact.
Message Matrix is your AI-powered instant messaging concierge, accessible through WhatsApp, SMS, or via website and conference app integrations. The AI Concierge seamlessly guides attendees to key sessions, connections, and opportunities – keeping them engaged in what matters most.
Unlock Engagement: AI Solutions for Every Event
Our comprehensive suite of AI-powered WhatsApp solutions seamlessly integrates into every stage of your event journey. Whether you're orchestrating a bustling exhibition, a prestigious awards ceremony, or an electrifying festival, we offer tailored experiences designed to maximise engagement and monetisation, all without the hassle of app downloads. Discover how each solution can transform your event.
Conference:Me: Your AI Event Concierge
Imagine attendees having an AI-powered assistant right in their pocket. Conference:Me answers common questions, delivers personalised agendas, and opens up innovative revenue streams by enhancing sponsor visibility directly through WhatsApp. It's about making conference navigation effortless and enriching for every participant, ensuring they get the most out of their experience.
Event:Me: Elevate Exhibitions & Awards
For large-scale exhibitions and glamorous awards ceremonies, Event:Me is designed to supercharge networking and streamline communication. It ensures smooth interactions, provides organisers with invaluable real-time insights, and truly elevates the experience for both exhibitors and attendees. Forget missed connections; embrace effortless engagement and seamless information flow.
Entertainment:Me: The Festival Companion
Keeping thousands of festival-goers informed and entertained is no small feat. Entertainment:Me delivers crucial schedules, FAQs, and urgent emergency alerts directly to attendees' phones. Beyond logistics, it creates exciting new sponsorship opportunities, turning every message into a potential touchpoint for your partners and enhancing the overall festival vibe.
Boost:Me: Empowering Exhibitor Sales
Transform your exhibitors into sales powerhouses with Boost:Me. Our AI sales agents help them capture leads effortlessly, book crucial meetings on the spot, and showcase their offers directly to interested attendees. This not only empowers your exhibitors to achieve their goals but also generates significant additional revenue streams for event organisers, creating a win-win scenario.
Ready to see how our AI solutions can transform your next event? unknown link
AI Sales Agents for Exhibitors
Boost:Me: Empowering Exhibitor Sales
Transform your exhibitors into sales powerhouses with Boost:Me. Our AI-powered sales agents work tirelessly to surface offers, book meetings, and capture qualified leads—all through natural WhatsApp conversations with attendees. This not only empowers your exhibitors but also generates significant additional revenue streams for event organisers.
Our innovative solution gives exhibitors complete control over their messaging, offers, and calls to action, ensuring their message is always on point and reaches the right audience.
How it Works
  1. Exhibitor Configuration: Exhibitors define their offerings, target audience, and desired outcomes through an intuitive dashboard, setting the stage for highly targeted engagement.
  1. AI Agent Deployment: Intelligent agents engage with relevant attendees based on their expressed interests, behaviour, and the exhibitor's specific parameters, ensuring every conversation is relevant.
  1. Meeting Scheduling: With direct integration into exhibitor calendars, meetings can be booked immediately when attendee interest is highest, capturing opportunities in real-time.
Ready to transform your exhibitor ROI and unlock new revenue? Book a Demo Today to see Boost:Me in action.
Your Event's Smartest Concierge
Experience seamless event management with AI-powered assistance that turns every interaction into a meaningful connection.
Message Matrix is messaging-centric, optimised for WhatsApp and SMS to achieve unmatched adoption. Yet, our concierge also integrates with websites and apps, giving organisers a consistent, intelligent layer across every channel.
The result: smarter conversations, lower support overhead, and exceptional experiences for attendees, exhibitors, and organisers.
Smart, Human-like Conversations
Our AI goes beyond basic FAQs, handling complex enquiries about exhibitor information, session details, and real-time updates. Attendees will feel like they are talking to a knowledgeable human assistant, not a bot.
Global Reach with Multilingual Support
Break down language barriers with our voice-to-text recognition technology, supporting 95+ languages. Ensure inclusivity and expand your event's global footprint, reaching diverse audiences without missing a beat.
Empower Organisers with Actionable Insights
Gain comprehensive insights into attendee engagement. Drastically reduce email support queries (by up to 90%!) and effortlessly identify new engagement opportunities as they arise.
Ready to transform your event experience? Discover how our AI concierge can make a difference.
Amplify Your Event's Revenue
Message Matrix transforms attendee engagement into powerful, year-round revenue streams. Our platform revolutionises sponsorship, offering high-impact opportunities with guaranteed visibility beyond traditional channels, and helps you maximise your event's monetisation.
Revolutionise Sponsorship: Unrivalled Value, Unstoppable Growth
Message Matrix provides unparalleled reach and engagement, converting interactions into tangible returns. Here’s how:
  • Exclusive Sponsored Broadcasts: Direct messages to attendee inboxes boast a 97% open rate, ensuring dominant brand visibility and unparalleled access.
  • Dynamic Carousel Messaging: Sponsors captivate attendees with interactive, swipeable messages, driving higher engagement and conversions.
  • Continuous Year-Round Touchpoints: Our platform fosters a vibrant community 365 days a year, extending sponsor value and creating continuous revenue.
  • Precision Advanced Targeting: Elite sponsorships benefit from sophisticated segmentation, enabling laser-targeted campaigns, proven ROI, and secure partnership renewals.
See Your Revenue Grow
Our clients consistently report significant increases in revenue through our innovative monetisation tools. Many exceed their initial projections as sponsors quickly recognise the exceptional value of guaranteed inbox placement and unparalleled attendee engagement.
While traditional event apps often struggle to achieve even 25% adoption, Message Matrix is enabling attendee activation rates of up to 99%. This creates unprecedented monetisation opportunities that sponsors are eager to secure, resulting in substantial additional revenue per event.
Ready to transform your event's monetisation strategy and unlock new revenue streams?
Empowering Leading Organisers: The Mash Media Story
Discover how we partnered with Mash Media to achieve remarkable engagement and unlock new revenue streams for their events.
"Message Matrix has been a game-changer for us. By introducing the AI Concierge, we have been able to help our visitors answer key questions ahead of the show, send out communications with critical information about the show, and, importantly, uncover new revenue opportunities at the show through Boost:Me. With such high adoption rates, dropping straight into the visitor’s phone as a WhatsApp message, and always there to answer questions, it saved my operations team time spent answering questions and allowed them to focus on improving elements of the show, which was made clear when we saw the spectacle on site. It has enabled us to align our outreach with the key priorities of our clients, ensuring that every conversation is relevant and impactful on site, with visitors having more insight into the key exhibitors at the show. This structured approach has directly contributed to stronger engagement and a more successful sales strategy.”

Jack Newey, Chief Commercial Director - Mash Media
Mash Media, a prominent events organiser, initially integrated our Conference:Me and Event:Me platforms for their flagship exhibitions. Recognising immediate positive impacts, they soon expanded their adoption, rolling out Boost:Me to generate additional revenue streams and elevate exhibitor satisfaction.
This success has inspired Mash Media to further deepen their engagement, now fostering six persistent community groups. These groups maintain year-round engagement, creating continuous value for sponsors and strengthening attendee loyalty long after physical events conclude.
Our Journey Together: A Partnership in Growth
Our collaboration with Mash Media has evolved through several key stages, transforming their event strategy from initial deployment to sustained community building:
Initial Setup: We seamlessly deployed Conference:Me across two of Mash Media's major exhibitions. This established a foundational layer for attendee engagement, setting the stage for future growth.
Strategic Expansion: Building on the early successes, we integrated Event:Me into their awards ceremonies, further enhancing participant interaction. Concurrently, Boost:Me was rolled out to premium exhibitors, significantly expanding monetisation opportunities and providing measurable value to their partners.
Ready to transform your events and engagement strategies? Book a personalised demo to see how we can help you achieve similar results.
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About Message Matrix
Our Story
Founded in 2021, Message Matrix began its journey as a secure communications platform. Over time, we have innovated and evolved into a recognised leader in AI-driven event engagement solutions. Our dedicated team brings together decades of deep event industry experience with cutting-edge AI expertise, enabling us to effectively solve the persistent challenges that have long troubled event technology.
Our Mission
We are driven by a mission to revolutionise events through the power of AI-powered messaging. Our core goal is to seamlessly connect people with vital information, valuable opportunities, and each other. We firmly believe that technology should enhance human connections, never replace them.
Our solutions are meticulously designed to eliminate friction, making essential information and networking genuinely accessible to everyone. This approach empowers event organisers worldwide to create more inclusive, engaging, and ultimately, more profitable experiences for all participants.
Experience Message Matrix in Action
Ready to see how Message Matrix can transform your events? Schedule a personalised demo to explore our AI-driven engagement platform, featuring Conference:Me, Event:Me, Entertainment:Me, and Boost:Me.


During your demo, our team will walk you through key aspects of our platform, including:
  • How attendees interact with our intuitive WhatsApp concierge.
  • Effortless knowledge base setup and branding customisation.
  • Insights into potential monetisation options and revenue projections.
We're happy to accommodate multiple stakeholders from your organisation in the same session. Book a meeting with the team below.
Connect with Message Matrix
We're dedicated to transforming event experiences with our AI-driven solutions. Whether you're looking to enhance attendee engagement, streamline operations, or explore new revenue streams, our team is here to help.
Our Solutions
Discover how Message Matrix can empower your events with our specialised platforms:
  • Conference:Me: Tailored for large-scale conferences and conventions, ensuring seamless attendee journeys.
  • Event:Me: Designed for diverse event formats, from trade shows to corporate gatherings.
  • Entertainment:Me: Elevating experiences for concerts, festivals, and live performances.
  • Boost:Me: Maximising engagement and monetisation opportunities for sponsors and exhibitors.
Get in Touch
Have questions or are you ready to start your journey with Message Matrix?
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