Utilise the power of AI and elevate your attendee and exhibitor experience with Message Matrix’s AI Concierge – instant delivery of your essential, tailored content direct to WhatsApp & SMS. No download needed.
The events industry still relies heavily on event-specific apps that see low adoption rates, leading to disconnected attendees and missed opportunities.
The AI Concierge Solution delivers instant access to all your event information, responding to queries of times, speakers, locations, travel and more – immediate answers direct to WhatsApp or SMS.
Utilise targeted messaging with session reminders and event notifications, improving ROI for all.
Only 10-20% of attendees download event apps resulting in massive missed opportunities.
WhatsApp had an estimated 2.9 billion unique users worldwide [as of June 2024] and every phone has SMS already.
Our award-winning solution transforms event engagement by meeting attendees where they already are – on WhatsApp & SMS. No more struggling with low app adoption rates or unread emails. Our AI Concierge provides instant, intelligent responses to attendee queries, while our powerful broadcast capabilities keep everyone informed and engaged throughout the entire event lifecycle.
Comprehensive travel information, venue details and planning guidance for smooth attendee journeys.
’How long does it take to get from the airport to the show?’
Ensure maximum attendee enjoyment and networking with information on event drinks, dinners and networking events.
’What networking events are there after the show?’
Create partnerships with curated suggestions for dining, accommodation, attractions, and amenities near the venue.
’What is the official conference hotel and their number?’
AI Concierge never sleeps so you can support attendee queries day and night.
’Will there be phone charging stations?’
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