Message Matrix has received “Highly Commended” recognition in the Communications including Marketing category at The Stationers’ Company’s Innovation Excellence Awards 2024. The award celebrates the company’s AI Concierge platform, which integrates WhatsApp messaging with artificial intelligence to transform event communications.
Successfully deployed at the Innovate Finance Global Summit, Enlit, and multiple Clarion Events, the AI Concierge platform demonstrates the practical application of AI technology in enhancing event experiences through familiar messaging interfaces.
The digital concierge is accessible via WhatsApp and is filled with dynamic content relating to everything regarding the event. Users can ask queries on scheduling, exhibitor information, networking information, keynote information as well as information regarding the conference hall, hotels and amenities nearby.
“This recognition from The Stationers’ Company, an institution with over 600 years of communication innovation heritage, validates our mission to revolutionise communication technology,” said Douglas Orr, CEO and Founder of Message Matrix.
“As we continue developing solutions that enhance stakeholder experiences, this award reinforces the impact of our work.”
About The Stationers’ Company
The Worshipful Company of Stationers and Newspaper Makers, established in 1403, has evolved from its origins in manuscript production to become a cornerstone institution supporting digital innovation. Today, it advances the communications industry through education, professional development, and technological initiatives.
The Stationers’ Company’s Innovation Excellence Awards, marking their 10th anniversary, serve as a benchmark for innovation across UK communications and content industries. Co-chairs Vida Barr-Jones and Kate Howell led the evaluation of entries based on customer experience enhancement, market need fulfilment, and scalability potential.
