Turn conversations into outcomes.
Meetings booked. Revenue generated. Communities built. Delivered via WhatsApp, SMS, and your website — no app required.
The self-serve, multi-agent AI engagement platform trusted by the UK's leading event organisers — and ready for any industry.
The AI concierge that pays for itself.
Attendee Activation — reach virtually every registered attendee
Message Delivery — industry-leading rates across WhatsApp and SMS
Read Rates — while email sits below 20%
Events Supported — scale from 1 event to 100+
Traditional event apps reach 25% of attendees. Message Matrix reaches virtually everyone — and converts attention into action.
The Outcomes We Deliver
We don't sell features. We deliver results.
For Conference Organisers
Your AI concierge handles every delegate question — agenda, speakers, sessions, logistics, exhibitors, dietary, travel — so your team focuses on sponsors, partnerships, and delivering your best conference. Then it keeps your community alive all year.
For Event Management Companies
Deploy an AI concierge across every corporate event you manage — awards dinners, dealer days, partner summits, government events. Every guest gets white-glove treatment via WhatsApp. Your team scales without adding headcount.
For Exhibitors & Sponsors
Each exhibitor gets their own AI Sales:Agent — a 24/7 representative that qualifies leads, books meetings, and surfaces their content in AI search tools. Guaranteed, measurable engagement with a money-back promise.
For Attendees, Delegates & Guests
A personal, multilingual concierge via WhatsApp from the moment they register or receive their invitation. Instant answers. No app to download. No waiting. Every person gets VIP treatment.
For Your Bottom Line
The Sponsor Package creates significant new revenue for conferences with a 50/50 revenue share. For event companies: deliver more events flawlessly without growing your team.
Four Solutions, One Platform
Purpose-built AI agents for every dimension of event engagement.
Conference:Me — Your AI Concierge
Built for large-scale industry conferences with 1,000 to 100,000+ attendees, multiple session tracks, and 50–100+ exhibitors. Handles delegate queries, session recommendations, speaker information, logistics, and networking — 24/7, in any language.
Event:Me — Your AI Concierge
Built for professional event management companies delivering corporate awards dinners, dealer days, partner summits, and government events. Every guest question answered instantly via WhatsApp — venue, dress code, dietary, agenda.
Sales:Agent — 24/7 AI Sales Rep
Qualifies leads, answers product questions, books meetings, and surfaces exhibitor content in AI-led discovery tools. Comes with a money-back guarantee on meaningful engagements and meeting booking attempts per exhibitor.
Community — Audience Connection
Persistent community groups that keep attendees, exhibitors, and sponsors connected between events. Continuous sponsorship value, stronger loyalty, and a reason for your audience to stay engaged all year.
Broadcast Messaging: Your Direct Line to Every Attendee
Message Matrix isn't just an AI chatbot. It's also the most powerful broadcast communication channel your events have ever had.
Reach Everyone — Or Just the Right People
Send messages to your entire audience, to specific groups (exhibitors, speakers, VIP delegates, specific companies), or to individuals. WhatsApp and SMS. 98% delivery. 70–90% read rates.
Scheduled or Ad-Hoc — You're in Control
Plan your broadcast schedule in advance — welcome messages, daily agendas, session reminders, sponsor spotlights — and let them run automatically. Or fire an ad-hoc message the moment something changes.
Across the Full Event Lifecycle
Before: Registration confirmations, logistics, dietary requests. During: Session reminders, last-minute changes, sponsor announcements. After: Thank-you messages, feedback surveys, community invitations. Year-round: Content drops, early-bird announcements.
Why It Matters
Email open rates hover below 20%. Event apps reach 25% of attendees at best. Broadcast via WhatsApp and SMS consistently delivers 70–90% read rates — the single most effective communication channel for event organisers today.
What Makes Message Matrix Different
No App Required
WhatsApp and SMS reach everyone. No downloads, no app builds. Message Matrix engages virtually every attendee from the moment they register.
Self-Serve Platform
Your team builds and manages your own AI concierge. Upload content, customise bots, monitor performance, manage multiple events — all from one dashboard.
Multi-Agent AI
Not a chatbot — a coordinated team of AI agents: concierge, sales, broadcast, and analytics. Plus a human agent layer for seamless handoff when conversations need a real person.
Patented Collaboration
Thread-based conversations organised by subject, not by participants. Keeps everything structured, searchable, and collaborative across dozens of events. Patented.
Enterprise-Grade Security
Built on banking infrastructure. Whitelist-based verification. End-to-end encryption. Complete audit trails. Already trusted in financial services.
Analytics & CRM
Real-time performance dashboard across all events. Native HubSpot and Salesforce integration, plus an open API. Your engagement data flows into your existing tools.
New Revenue. Built In.
The Sponsor Package turns your AI concierge into a revenue engine — with a money-back guarantee for exhibitors.
Revenue Share
50/50 revenue share model means your AI concierge generates significant new income with zero operational effort from your team.
Money-Back Guarantee
Guaranteed meaningful engagements and meeting booking attempts for every exhibitor — or their money back. The only package in the industry that offers this.
Effortless Scale
The platform handles everything — each exhibitor’s AI Sales:Agent qualifies leads, books meetings, and surfaces content in AI search tools, 24/7.
Built for Events. Ready for Any Industry.
Message Matrix was born in events — and that's where it delivers its most spectacular results. But the platform is already proving itself beyond events.
Events & Conferences
Official AI concierge for the UK’s most respected event organisers. Powering engagement, revenue, and community for conferences, exhibitions, awards nights, and festivals. From single events to portfolios of 100+.
Property — Hoamz
Connecting property buyers with new developments at the moment of intent. Broadcasting new listings, qualifying prospects, managing enquiries — all via WhatsApp.
Financial Services
Built on banking infrastructure with end-to-end encryption, whitelist verification, complete audit trails, and the patented thread-based collaboration layer.
What’s Next
Healthcare, education, retail, professional services — any industry that needs secure, AI-powered conversational engagement. The foundation is built. The verticals are expanding.
Case Studies
Real results from real events.
Mash Media
The leading publication and media company for the UK conference and events industry.
Message Matrix is the official AI concierge for Mash Media events — including International Confex and the Event Production Show. Deployed across 3 major conferences, 5 corporate events, with Sales:Agent generating measurable sponsor revenue, broadcast carousel tiles driving exhibitor engagement, and 6 persistent community groups for year-round connection.
"The Message Matrix Concierge has been a game-changer for us. It has significantly improved how we support visitors before and during the show — and importantly — uncovering new revenue opportunities through The Sponsor Package."
— Jack Newey, Chief Commercial Officer, Mash Media
DBF Events
The leading event company orchestrating meetings between event organisers and venue providers.
Event:Me was deployed at All About People Monaco — October 2025. With space limited to 50 buyers and sellers, the average user asked 8 questions and received 12 broadcast messages from the organisers to optimise the attendee experience. Event:Me is now being deployed across all DBF events in 2026 and beyond.
"The solution Message Matrix offers is most likely to change the industry forever. Could not fault it and cannot will not do without it any more. This is the way our industry will go without a shadow of a doubt."
— Michiel Fortuin, Partner, DBF Events
Also trusted by: International Confex · Event Production Show · Engage Customer Summit · Clarion Events
Platform at Scale
One platform. Unlimited possibilities.
| Capability | What It Means |
|---|---|
| Self-Serve | Your team builds and manages everything |
| Multi-Event | 1 to 100+ simultaneous events |
| Multi-Gateway | Unlimited WhatsApp and SMS gateways |
| Multi-Agent | Deploy 1 to 100+ AI agents simultaneously |
| Broadcast | Scheduled or ad-hoc messages to everyone, groups, or individuals |
| CRM | Native HubSpot, Salesforce, plus open API |
| Analytics | Real-time dashboard across your portfolio |
| Security | Banking-grade, whitelist verification |
| Community | Persistent year-round audience groups |
| Integration | Iframe for websites, API for apps |
See It In Action
Ready to see how Message Matrix can transform your events, your revenue, and your community?
Scan to connect on WhatsApp
Email: Sales@Messagematrix.io
Join the UK's leading event organisers who are already transforming attendee engagement, unlocking new revenue streams, and building year-round communities.
Message Matrix — The AI concierge that pays for itself.